Susitna Animal Urgent Care

Emergency & Critical Care Stabilization

When every second counts, we provide life-saving emergency care and stabilization.

Our team is equipped to handle severe injuries, life-threatening illnesses, and urgent medical crises, ensuring your pet receives immediate attention and the best chance at recovery.

While we do not offer overnight hospitalization, if your pet requires continued intensive care, we will coordinate a referral so you can transfer your pet to a 24-hour facility.

Our team will ensure your pet’s medical records are transferred, and we will communicate directly with the receiving care team to guarantee continuity of care without delays. In an emergency, trust us to act fast and provide expert pet care.

german shepherd getting bandaged
small dog being held

Emergency Conditions We Treat

If your pet may be experiencing a life-threatening emergency—such as collapse, breathing difficulties, or rapid decline—bring them in immediately for triage or call our trained staff for guidance.

  • Difficulty breathing or sudden collapse
  • Seizures
  • Vehicular or other massive trauma

Our Stabilization Process

When your pet is experiencing a life-threatening emergency, our team acts immediately to provide critical care and stabilization. Here’s what to expect during the process:

Step 1:
Immediate Triage & Assessment

If your pet’s condition is critical, our Client Service Rep (CSR) will notify the medical team for immediate triage.

A technician will assess your pet and may move them to a triage station in our treatment area for urgent stabilization. You will be shown to a room where the veterinarian will update you after the initial assessment.

Step 2:
Emergency Stabilization & Treatment Plan

If your pet is too unstable for the doctor to leave their side, a CSR may discuss an estimate for emergency stabilization procedures.

Once stabilized, the veterinarian will recommend essential diagnostics and treatments, providing a cost estimate before proceeding with additional care.

Step 3:
Crisis Management & Ongoing Care

Our skilled emergency care team will work quickly to stabilize your pet and address the immediate crisis.

Throughout the process, we keep you informed, ensuring you understand the treatment plan.

Step 4:
Referral & Continued Care

We will transfer all medical records and communicate directly with the receiving care team to ensure a seamless transition with no gaps in care prior to you transferring your pet.

Don’t Wait—In an Emergency, Every Second Counts

If your pet is experiencing a life-threatening emergency, don’t wait. Bring them in immediately for triage and stabilization, or call us for guidance. Our team is ready to provide urgent, life-saving care when every second counts.

Next Steps

Emergency & Critical Care FAQs

An emergency condition is any illness or injury which may result in loss of life or detrimental injury if not addressed immediately.

If your pet requires more care after stabilization, Susitna Animal Urgent care will coordinate a referral to a 24-hour care facility, ensure that your care records meet you there and speak to the care team taking over the care for your pet to ensure there are no gaps in care.

After our staff has coordinated referral to a 24-hour care facility you, the family will transport the dog to the 24-hour care facility for continued care.

If you feel your pet is suffering from a condition requiring emergent attention outside of the regular hours of Susitna Animal Urgent Care we recommend you call or immediatley transport your animal to PET emergency Treatment in Anchorage. we have an after-hours call line you may consult as an alternative.

Emergency services cost vary greatly depending on the condition and severity of your pet’s ailment however the initial examination will start at $180 and additional diagnostics and care will be discussed with the doctor following the exam. For severely ill or injured patients an emergency care deposit of $500 may be discussed for immediate stabilization measures to get your pet to a point safe enough for the doctor to step away and discuss exam findings, diagnostics and necessary care measures with the family.

Your primary care team will have immediate and real-time access to all findings, diagnostics and care measures while and after your pet is under our care.

If your pet requires overnight care, Susitna Animal Urgent Care will coordinate a transfer to a 24-hour care facility. While you are responsible for transporting your pet, we ensure a seamless transition by speaking directly with the receiving doctor to relay case details and estimated time of arrival, as well as sending complete medical records and test results.

Susitna Animal Urgent Care 907-600-0838 Contact Online